Shipping Policy

Our partnered courier; “Skynet Express” is our trusted delivery service for all areas within UAE.

Standard Delivery for ALL orders:

  • Standard Delivery Fee is 20Aed by our courier, Skynet.
  • (Promotion on-going) Skynet Delivery charges, Vilnavilzone will shoulder.
  • 2-3 business days delivery time frame (Processing>Pickup>Delivery)
  • Cutoff time 13:00 DXB time

NOTE:
Please ensure that all the information you have provided is correct
before submitting your order to prevent losses in delivery.
Vilnavilzone will not be held responsible for any misroute parcels.

TRACKING

After placing an order, we process it within 24 hours and one of our
team members will call you to confirm your order and set the expected delivery date.

CANCELLATION

You can cancel your order before our team calls/ emails/ or sent you a WhatsApp for confirmation.
Once confirmed, we will give your order to our trusted courier and we cannot cancel it anymore.

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